Have you received a letter?

If you’ve received contact from Nexxa, via a letter, email, SMS or phone call, we may need to speak to you and our discussion with you may relate to an outstanding debt.

Our expertly trained Customer Service Officers are trained to listen, are empathetic, and are solutions focused. We are committed to working with our customers to reach realistic and sustainable outcomes, and we encourage our customers to contact us.


We encourage our customers to  contact us to discuss any disputes or complaints that relate to our service.

Any issues you are currently facing can be communicated to us via phone, mail, fax or email, or by using our online form

Do you want to make a payment?

You can make a payment or view your account by clicking on the button below.

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Call us at 1300 736 306

[email protected]

[email protected]

or talk to our chat support


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